If you need additional help or have questions that don't get answered on this page, feel free to
directly. Just provide us with your account username along with as much detail about your specific issue and
someone from our support group will get back to you shortly.
24/7/365 Support...We provide true 24/7/365 personalized friendly support, forgot about templated replies as we care about your comments as much as you do.
Just sign-into your account and click on the "account type" link located on the top right of your management page to expand the account details section...
Then click on the "edit" link next to your Account Type to expand the upgrade options section.
If you have a subscription account, you can cancel payments directly through your own PayPal account or email us your monthly PayPal subscription ID and we will take care of it for you.
Cancelling your paying subscription, will immediately change the status of your account to FREE, which means many account features will become inactive for your account.
BubbleComment is a an 4-in-1 video system designed specifically to help you leverage the power of video for web-based
interaction with others.
Designed specificallly to help you personally interact with others... BubbleComment video tools are great for
for personalized marketing and sales campaigns, direct-to-customer responses, virtual-classrooms, keeping in direct
touch with others, and much more!
Share comment with select groups of people or as many as you like...It's all up to you
If you coming from our older BubbleJoy service and are wondering how you can create a video card similar to it...Please follow these steps:
You should click on the "comment" button at the top of your management page...From there, either use your webcam or upload a video you already have.
Once this is done... You will see your new video comment within your main management page.
You can apply a background image to your comment by clicking on "background" link associated with it or you can simply click on the "Direct URL" link to
see your video comment play in a separate window.
It is this "Direct URL" that you can share with others in the same way that you would have shared a BubbleJoy video card URL.
The most basic and simple way to use BubbleComment will provide you with a unique URL that you can send out to others via email or by placing
a link to it on your web page.
This method will show a toolbar at the top of your page which includes a share button making it easy for others to virally share your comment.
your comment play automatically when people visit your site or whenever they click on any link or image you define on your page.
At this point, all BubbleComments will remain active indefinently and as noted above, can always be viewed by signing into your account, unless you actively delete your
specific BubbleComment message yourself.
Simply sign-in using the management link at the top of the BubbleComment home page. Once you sign-in you will be shown
all BubbleComments associated with your account. Simply delete the specific BubbleComment you want removed.
Adobe Flash contains a number of settings for managing hardware such as Web cams and microphones in addition to how Flash stores temporary
content on your system. These settings are accessible by right-clicking the Flash content window; however, if you have upgraded your
Mac to OS X 10.7 Lion, you may have noticed that these settings seem to be unresponsive and clicking them does nothing, and the only way to
navigate the settings is to press the Tab button to select elements, followed by the space bar to activate them.
- To create and view on the web, and modern browser (IE, Safari, Firefox, Opera, Chrome) that includes Adobe Flash 8 or above will work
- We currently support playback on most modern phones like Droid and Apple iphone/ipad devices
- A webcam with microphone if want to record a video message directly as opposed to uploading video you already have
- Minimum DSL upload speed of 320 Kbs is strongly suggested for optimal recording and viewing experience (generally faster is better)
Our system is designed to work specifically with 320x240 sized source video, so if you upload video that is not already cropped to our system, it may become distorted.
If your video is 640 x 480, you can this quite easily in most video programs like Quicktime without having to re-render the video.
Yes. Flip cams are great...and allow you to record which you can then just upload for use in your BubbleComment.
In addition, many of today's digitial snap cameras have the ability to capture video as well. Simply record a video message with
it and then upload your AVI file for BubbleComment use. We recommend you set your camera to record 320x240 at 15 FPS.
thus doesn't allow our BubbleComment messages to hover correctly on your web page.
That said, if you are going to use BubbleComment with any iWeb website, we highly recommend you use the BubbleComment URL method instead, as it will play your BubbleComment
video message correctly.
NOTE: Please read through and familiarize yourself with ALL of the instructional steps before you attempt to embed ANY BubbleComment into your WordPress site. WordPress is highly flexible CMS and there is always more than one way to customize it.
The following instructions require some basic knowledge of how to customize the Wordpress CMS, so if you are not experienced or comfortable enough with this process, please don't attempt yourself.
The following instructions leverage the "is_page()" WordPress Conditional Tag, which is just one type of Conditional Tag option to use, but is simple enough for most of your BubbleComment embedding needs.
If you want to place a BubbleComment on a specific post instead of an actual web page, we recommend you use the "is_single()" instead.