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SUPPORT AND FREQUENTLY ASKED QUESTIONS

If you need additional help or have questions that don't get answered on this page, feel free to directly. Just provide us with your account username along with as much detail about your specific issue and someone from our support group will get back to you shortly.

24/7/365 Support...We provide true 24/7/365 personalized friendly support, forgot about templated replies as we care about your comments as much as you do.

Account FAQ's
  1. How do I upgrade my FREE account?
  2. How do I cancel my subscription account?
  3. How do I completely close and remove my account?
Basic FAQ's
  1. What is BubbleComment and how should you use it?
  2. How do I change the shape of a BubbleComment?
  3. How do I create a BubbleComment video card?
  4. Do I need to register or sign-up?
  5. How does a BubbleComment work?
  6. How do I place a BubbleComment Javascript tag on my web page?
  7. Can I upload any video?
  8. Will this work on my iphone or other devices?
  9. What if I loose my URL, can I get it again?
  10. How long will my BubbleComment videos remain active?
  11. How do I delete a BubbleComment?
Technical FAQ's
  1. Adobe Flash update fixes unresponsive settings in OS X Lion
  2. What are the technical requirements?
  3. Why do I get a message saying "no camera found" when using webcam?
  4. How do I use my webcam to record a BubbleComment video?
  5. Why is my uploaded video distorted?
  6. Why won't my Movie Maker videos upload correctly?
  7. Can I use my Flip or regular compact digital camera?
  8. Can I use BubbleComment with iWeb?
  9. Is there any way to watch a BubbleComments offline?
  10. Can the size of the Bubble shape change?
  11. How do I add BubbleComment tags to my WordPress site?
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